Proactive Managed Services Platform to Keep Your Endpoint Network Always On, Always Secure

UPTech PRISM

Proactive Remote Insight & Security Management

Your ATMs, ITMs, TCRs, DVRs, and self-service technology are the heartbeat of your institution. Downtime or security breaches aren’t just inconvenient—they’re costly. That’s why we created UPTech PRISM, a proactive managed services platform designed to keep your endpoint network always on, always secure, and always compliant.

What Sets PRISM Apart

Not all remote management solutions are created equal. Where others stop short, PRISM delivers the complete package:

  • Security First, Not as an Add-On: Encryption, antivirus, firewall, and USB control are built in—not optional.
  • All-In-One Monitoring & Management: PRISM unites patching, security, diagnostics, analytics, and compliance into one dashboard.
  • Proactive, Not Reactive: Instead of waiting for issues, PRISM prevents them—resolving most problems remotely before they cause downtime.
  • Audit-Ready Compliance: Detailed logs, automated reporting, and policy enforcement keep you prepared for regulators without extra effort.
  • Marketing-Ready Options: Beyond monitoring, PRISM can even deliver your brand messages and customer promotions directly to self-service screens.
  • Local Partnership, Enterprise Reliability: Backed by UPTech’s Always On IT philosophy, PRISM gives you personal service and enterprise-grade reliability.

How It Works

  • Install PRISM Agent: A secure, lightweight agent installs on each endpoint.
  • Monitor & Detect: PRISM continuously tracks device health, security, and compliance.
  • Proactive Remediation: Automated patching, remote reboots, and policy enforcement fix issues before they become problems.
  • Insights & Reporting: Access compliance logs, performance dashboards, and marketing tools in real time.

The UPTech Difference

🔹 Always On IT — PRISM is powered by UPTech’s proactive approach to keeping technology secure and reliable.
🔹 Scalable & Flexible — From a single ATM fleet to enterprise-wide management, PRISM grows with your needs.
🔹 Expertise — Responsive service combined with enterprise-grade standards.
🔹 Future-Ready — Built for today’s needs, with the flexibility to expand tomorrow.

Why PRISM?

Most managed service platforms only cover part of the picture—some focus on patching, others on diagnostics. PRISM brings it all together into a single, secure, and easy-to-use platform.

With PRISM, you get total endpoint visibility, proactive security, remote resolution, and compliance reporting—all backed by UPTech’s Always On IT philosophy.

One-to-One Marketing

  • One-to-one marketing allows you to deliver a personalized message to every user across your entire ATM channel.
  • You can easily manage, create, distribute, and measure your marketing communication strategy across your entire network.
  • With one-to-one marketing, you have direct access to those potential new customers. No other marketing channel gives you that kind of direct access.
  • With one-to-one marketing, you can provide them with
    personalized messages and pre-approved offers.
  • Your personalized content promoted to the right people, at the right time, in the right place.

JACKBLOCK

JACKBLOCK is a self-contained top-box defender that reacts the instant the cabinet is opened—firing a bright blue strobe and a high-output warble siren to stop an ATM jackpotting before it starts. At the same moment, JACKBLOCK cuts power to critical ATM components, shutting the machine down so cash-out attempts can’t proceed.

Arm JACKBLOCK on a schedule that fits your operation (e.g., 10:00 p.m.–6:00 a.m.). During armed hours, any unauthorized access triggers the alert and lockout. The unit runs independently of your site alarm, so protection stays on even if other systems are offline.

High‑Impact Deterrence

  • Warble tone siren + strobe + instant power‑cut. JackBlock triggers an audible/visual blast and cuts power to critical ATM components when tampering is detected.
  • Forces a safe‑open to restore. Recovery requires opening the safe—slowing attackers and stopping quick cash‑outs.
  • Flexible deployment. Install as a standalone safeguard or layer it on top of your monitored alarm.
  • High output 120 dB
  • Weather and vandal resistant. Polycarbonate housing protects electronics.
  • Timing and latching relay to disable device power.
  • Alarm output connectivity to trip the ATM burglary alarm.
  • Battery backup protects against loss of programming due to power failure.
  • This solution can be relocated to a new ATM if it is replaced.
  • The product is concealed until the cabinet is opened.
  • Installation locations may vary depending upon ATM/ITM configuration.

Key Features & Benefits:

🖥️ Proactive Security & Compliance

Built-in hard drive encryption, antivirus, firewall, and USB control. Audit-ready compliance reporting with detailed patch and update logs.

🧩 Remote Diagnostics & Resolution

Detect and solve the majority of issues remotely without a technician visit. Real-time visibility into device health and performance.

🔐 Centralized Monitoring & Analytics

A single dashboard for your entire endpoint fleet. Instant alerts, performance trends, and actionable insights.

☁️ Intelligent Patching & Updates

Updates tested in our lab, securely deployed per device. Keeps systems current, compliant, and secure.

📊 Uptime Optimization

Proactive monitoring and automated remediation workflows minimize downtime. Fewer dispatches mean lower costs and faster recovery.

📄 Optional Marketing Content Deployment

Push brand messages, promotions, or customer communications directly to ATM/ITM screens.

🚨Optional JACKBLOCK

Self-contained top-box defender that reacts the instant the cabinet is opened—firing a bright blue strobe and a high-output warble siren to stop an ATM jackpotting before it starts

Let UPTech IT handle the tech, so you can focus on growth.

📍 Based in Lexington, KY, serving businesses across Central Kentucky & beyond.

👉 Book Your Consultation Today